1. Introduction
Vango Leasing (website: https://vangoleasing.co.uk) respects your privacy and is committed to protecting your personal data.
We are a UK-based trading name of DVC Group Ltd (company number 10462808), registered at Kingsland House, 39 Abbey Foregate, Shrewsbury, Shropshire, England, SY2 6BL. Our trading address is 12 Yeomanry Road, Shrewsbury, Shropshire, SY1 3EH.
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website and services.
By using our website or providing your information to us, you agree to the terms of this Privacy Policy. Please read it carefully to understand how we handle your data and your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
If you have any questions about this Privacy Policy or your data, you can contact us at:
Email: info@vangoleasing.co.uk
Phone: 01743 649 888
2. Data Collected
Data Storage Location
Vango Leasing operates in the United Kingdom. Our website and associated data are securely hosted on servers located within the UK and/or the European Economic Area (EEA).
All hosting providers we use comply with the UK GDPR and Data Protection Act 2018, ensuring your data is stored securely and processed lawfully.
Enquiry and Contact Form Data
When you contact us via our website forms or email, we collect the personal information you provide — such as your name, phone number, email address, postcode, and vehicle preferences — so that we can respond to your enquiry or provide you with information about our leasing services.
This information is sent to and securely stored in our company email system, hosted by Microsoft 365 (Outlook), which is fully compliant with the UK GDPR and EU data protection standards.
We do not sell, share, or use your enquiry data for marketing purposes without your explicit consent.
Customer and Leasing Application Data
If you apply for vehicle finance or leasing, we may collect additional information, such as your address, date of birth, employment details, business information, and financial data. This information is used solely to assess your eligibility and process your application in partnership with regulated finance providers.
All finance applications are handled in compliance with FCA regulations and data protection laws.
Comments and User Accounts
If you leave comments or reviews on our website, we collect the data shown in the comment form, along with your IP address and browser user agent string to help detect spam.
If you create an account on our site (if applicable), we store your username, email address, and any information you choose to provide in your profile. You may edit or delete your data at any time.
Cases for Using Personal Data
We use your personal data only when necessary to:
Respond to your enquiries and provide requested information;
Assess and process leasing or finance applications;
Verify your identity where required by regulation;
Provide customer service and support;
Improve and personalise your website experience;
Meet legal and regulatory obligations.
3. How We Use Your Data
We only use your personal data where we have a lawful basis to do so under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Lawful Bases for Processing
We may process your data under one or more of the following lawful bases:
Contractual necessity – when the processing is required to provide you with a service you have requested, such as responding to an enquiry, preparing a quote, or processing a vehicle lease application.
Legitimate interests – when it is in our legitimate business interest to use your data in a way that does not override your rights or freedoms. For example, improving our website experience, managing enquiries efficiently, or preventing fraud.
Legal obligation – when we are required by law to retain or disclose certain information, such as for financial record keeping or FCA compliance.
Consent – when you have given us clear consent to use your information for a specific purpose, such as receiving marketing updates. You can withdraw your consent at any time by contacting us at info@vangoleasing.co.uk.
How We Use Your Information
We use the information we collect for the following purposes:
To provide and manage our leasing and finance services;
To communicate with you regarding your enquiry, application, or account;
To verify your identity where necessary;
To send important service or policy updates;
To manage internal records and administrative tasks;
To comply with legal and regulatory obligations;
To improve our website, services, and customer experience;
To send marketing information (only where you have opted in).
Data Retention
We only retain your personal information for as long as is necessary for the purposes outlined in this policy:
Enquiry data – kept for up to 12 months after your last contact, unless you become a customer.
Customer and application data – retained for up to 7 years after the end of any lease or contract, in line with legal and accounting requirements.
Marketing data – retained until you withdraw consent or unsubscribe.
Website analytics data – anonymised and retained in line with Google’s data retention policies.
After these periods, your data will be securely deleted or anonymised.
4. Who Has Access to Your Data
Your data is only shared with trusted partners when necessary to provide our services or comply with the law. These may include:
Finance and leasing partners – for processing applications and agreements.
Credit reference agencies – for eligibility and affordability checks.
IT and hosting providers – including secure cloud and website hosting.
Email and communication platforms – for contact and customer management.
Regulatory bodies – such as the Financial Conduct Authority (FCA), when legally required.
All third parties we work with are required to comply with UK GDPR and maintain strict confidentiality and data protection standards.
5. Data Storage and Security
Your data is securely stored on servers located in the United Kingdom and/or within the European Economic Area (EEA).
We implement appropriate technical and organisational measures to safeguard your data, including:
Encrypted connections (SSL/TLS).
Firewall and malware protection.
Regular system updates and security audits.
Restricted data access on a need-to-know basis.
While we take every precaution to protect your data, no system can be guaranteed 100% secure.
counts and access.
6. Cookies and Analytics
We use Google Analytics and similar tools to monitor anonymised website usage data (such as pages visited, time spent on site, and referral sources). This helps us improve user experience and website performance.
No personally identifiable information is stored in this process.
You can opt out of Google Analytics tracking at any time by visiting:
Google Analytics Opt-out
7. Marketing Communications
We may contact you with updates, promotions, or information about our leasing offers if you have provided consent or if you are an existing customer.
You can unsubscribe at any time by clicking the “unsubscribe” link in our emails or contacting info@vangoleasing.co.uk.
We will never sell or rent your personal information to third parties for marketing purposes.
8. Your Data Protection Rights
Under the UK GDPR, you have the following rights:
Access – request a copy of the personal data we hold about you.
Rectification – request correction of inaccurate or incomplete data.
Erasure – request deletion of your personal data (“right to be forgotten”).
Restriction – request limited processing of your data.
Data portability – request a copy of your data in a structured, machine-readable format.
Objection – object to processing based on legitimate interests or direct marketing.
To exercise any of these rights, please contact us at info@vangoleasing.co.uk.
If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites.
We recommend reviewing their privacy policies before submitting any personal data.
10. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, legal obligations, or services.
All updates will be posted on this page with the latest revision date.
Last updated: October 2025
For questions or concerns regarding this Privacy Policy, please contact us at info@vangoleasing.co.uk.